Information
for Racegoers

Further Information

Thirsk Racecourse Ltd: Terms and Conditions

Purchase of all tickets and entry to the Racecourse is subject to the terms and conditions of business of Thirsk Racecourse Ltd. These are available from Thirsk Racecourse Ltd and summarised below.

  1. Tickets/badges purchased allow entrance to the appropriate enclosure to view all races taking place on that day. Please note that Thirsk Racecourse Ltd. reserve the right to cancel, curtail or amend the advertised times and program at short notice should this be necessary, to comply with instructions from horse racing authorities, the police or public health authorities. Any refund in such circumstance will be determined within your statutory rights as a customer.
  2. Full price Day Tickets admit the holder to the appropriate enclosure.
  3. Any customer using a ticket obtained at a discount price for age or any other concession may be required to present documentary proof of age or membership credentials of any organisation supporting the concession. Discounted tickets not supported by the necessary credentials will not be valid for entry to the course.
  4. Age Concession tickets are valid on the date of purchase only and cannot be purchased in advance.
  5. The Management reserve the right to refuse admission to the course to any person, whether or not they hold a valid ticket, in the interests of safety or convenience of other customers and Racecourse Staff.
  6. Tickets will be dispatched 2 weeks before the date of racing at the earliest. Late booked tickets might need to be collected from the Racecourse Office up to 2 hours before the start of racing, but no later.
  7. When tickets are purchased in person, or by phone or postal application, they cannot be returned and no refunds are offered.
  8. When tickets are purchased using our on-line booking facility, you have a right to cancel the order within 7 working days of receipt of the tickets (unless the event has already taken place). The latest time Thirsk Racecourse Ltd will accept such tickets for refund is by first post on the date of the fixture, or in person at the Racecourse Office at least 4 hours before the advertised time of the first race. Beyond the above 7 day period, tickets cannot be returned and no refunds are available.
  9. The Premier Enclosure is subject to special conditions to maintain the quality of service we offer, and it is a requirement that you must accept these conditions at the time of booking. The dress code is smart; gentlemen are required to wear collar and tie. The Management reserves the right to cancel the badge of any holder who does not conform to the standards expected by themselves and other badge holders.
  10. Annual/Day Badge Holders are expected to conform to the usual standards of dress and conduct. The Management reserves the right to refuse admission at the Entrance or ask customers to leave the Premier Enclosure.
  11. A Single Adult or Junior Annual Badges provides discounted admission for the person named on the badge, and is not transferable to another person if you are unable to attend a meeting.
  12. Associate Badges provide discounted admission for two named adults living at the same address, and badges are not transferable to other persons.  Associate Badges are intended for husband and wife, or those in an equivalent relationship in legal terms.  Please contact the Office if you are not sure whether you qualify for Associate Badges. Our Guest Badge package costs very little more and will often be more appropriate, because it has more flexibility.
  13. Annual Guest Badges provide discounted admission for one named person and an unnamed guest. The named badge is not transferable, but the guest badge may be used by different persons at successive meetings.
  14. Thirsk Racecourse Limited operates wholly within the United Kingdom. All transactions are in Pounds Sterling and are governed by the current laws in operation within the United Kingdom. Please contact the Racecourse Office before purchase if you are uncertain of your position.

In addition, other conditions may be applied by the authorities which govern horse racing in the UK., the Police or Local Authorities.

Your statutory rights will be observed in any transaction.

IF YOU EXPERIENCE ANY DIFFICULTY WITH A POSTAL OR ONLINE PURCHASE, PLEASE RING 01845 522276 (BETWEEN 09.00 AND 16.00) OR EMAIL info@thirskracecourse.net SO THAT WE CAN RESOLVE THE PROBLEM QUICKLY.

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THIRSK RACECOURSE CONFERENCE CENTRE
The Venue with a Difference

Thirsk Racecourse Ltd, Thirsk Racecourse,  Station Road, Thirsk, North Yorkshire, YO7 1QL
tel: 01845 522276....fax: 01845 525353....e-mail: info@thirskracecourse.net
Company Registered in England:  Registration Number: 193619.... VAT Number: 169 8286 06

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